1- About the Course:

WHAT COURSES DO YOU OFFER ?

The Consultant has a wide variety of topics to offer you. Choose from over 84 courses within the following categories:

  • Beauty & Fashion
  • Business & Careers
  • Computing & IT
  • Event Management
  • Hospitality Management
  • Interior Design
  • Writing & Media Skills

AM I SUITABLE FOR THESE COURSES ?

The Consultant Courses are designed for everyone with an interest in online learning. No formal qualifications are required to study with us nor do you need to pass an entrance exam. Our courses are suitable if you already work in a particular industry and wish to upgrade your talents and further enhance your resume. Check out the course details for more career options.

DO I NEED ANY PREVIOUS EXPERIENCE ?

No. Our courses assume that students are studying from the beginning so you do not need any previous knowledge. These courses take you through all the basics you need for a great foundation in each particular area.

WILL I RECEIVE A CERTIFICATION UPON COURSE COMPLETION ?

At the end of the course, you will receive a PDF certificate confirming course completion (certificate is included with each course purchased). The Certificate is issued by the consultant. It can be used as proof of study for employment.

WHAT IS THE COURSE SCHEDULE ?

Our courses are fully online. Once you register on our website you will have 6 months to activate your course. From the date of course activation you will have access to your Virtual Campus account any time, day or night so you will be able to complete the course at your own pace over the generous study time period. We recommend 30-160 study hours, depending on the course. Students have 45 consecutive study days to complete a course.

WHAT IS THE FORMAT OF THE COURSE ?

Everything you need is accessed online. Once you register on our website you will have 6 months to activate your course. From the date of course activation you will have access to your Virtual Campus account any time, day or night so you will be able to complete the course at your own pace over the generous study time period.

We use the most up to date technology to explain and illustrate each aspect of your course so that learning is easy and memorable.

Each course module includes 2 sections: Study and Exam. Some courses also include a third section ‘Exercise’ for practicing what you learned in the Study section, before you commence the Exam section.

Course material is presented as text, flash animation, multiple choice activities, true/false, dropdown activities etc.,. – a very wide range.

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HOW LONG DOES IT TAKE TO COMPLETE THE COURSE ?

Our courses are fully online. Once you register on our website, you will have 6 months to activate your course. From the date of course activation, you will have access to your Virtual Campus account any time, day or night so you will be able to complete the course at your own pace over the generous study time period of 45 days. We recommend 30-160 study hours, depending on the course.

WHO DESIGNED THE COURSES? HOW UP TO DATE ARE THEY ?

All consultant courses are created by an international team of professional online educators with years of experience across a variety of industries. Our team have lived it, experimented with it and forged new standards. You can benefit from a wealth of hands-on knowledge and get the inside track on working within the industries that interest you most.

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WHAT SUPPORT AND HELP DO I RECEIVE THROUGHOUT THE COURSE ?

We offer customer support throughout the entire course. You can contact us by email and phone.In addition to above we have a 24/7 Help Centre available in which you can find answers to over 30 most often asked queries. In your Virtual Campus you also have access to administrative tasks such as extending course time, updating your profile, arranging the certificate etc…

Our Customer Support team is based in Lebanon. Our working hours are Monday to Friday – 9am till 8pm GMT. You can contact us via:

Email: info@theconsultantlb.com

Phone :

  • Lebanon : +961 1 747 009
  • Mobile (24/7) : +961 71 436 368

We answer the majority of emails within 24 hours to 48 hours.

Don’t forget to Like us on Facebook for lots of cool news.

DO I NEED TO DOWNLOAD ANY SPECIAL SOFTWARE ?

You don’t need anything except passion and dedication! All course materials are available online and there are no additional costs involved in completing the course. At the end of the course you will receive a PDF certificate confirming course completion.

2- During the Course

HOW TO START AND PROGRESS THROUGH THE COURSE ?

Your course includes a number of modules (depending on which course you are taking). Most course modules include 2 sections: Study and Exams. In order to complete the course and receive your certificate to confirm the course completion, you need to study all course modules and pass the course exams. To login to your Virtual Campus please enter your Username and Password in the top right corner of our website – www.theconsultantlb.com Once you enter your Virtual Campus you can click on ‘start’ beside the course you have signed up for. You must then click on ‘activate course’ to being. In order for our system to track your course progress we ask you to click the “back or Next” button on each course page. The button is located in the right bottom corner of every course page (study material and exams).This will trigger your Course Progress details to be updated (read more about how to check your progress in “How to check my progress?”). Your course progress must show 100% in order for you to receive your certificate. Once you complete the Study section for the particular module, we recommend that you go next to the relevant Exercises section and then finally to the Exam section to test your study-topic knowledge (read more about how to complete exams in “How to complete my exams”; read more about how to check your marks in “How to check my marks”; read more about your grades in “What are my final grades”). Exam sections consist of questions to continuously assess your knowledge (based on the Study and Exercise sections). In order to successfully complete your course you need to pass exams.

WILL I HAVE ACCESS TO COURSE MATERIALS AFTER MY COURSE EXPIRES ?  

All the course materials are available until the course expires. This means that, if you’ve completed the course already, but you have study days left, you can still access the course. Once your course expires, you will have access to the Virtual Campus but not to the course material. However, there is an option to purchase a course subscription, which will give extend your access to the course materials for either 6 or 12 months. If you require additional information on our course subscription offers, email us at www.theconsultantlb.com

CAN I PAUSE THE COURSE ?

Currently it is not possible to pause the course. You will have 6 months to activate your course from the date you register on our site. You have 45 consecutive days to complete the course from the date of activation. We recommend between 30 and 160 study hours depending on your chosen course. If you cannot continue with your course you can allow the course to expire and once you are ready to resume your studies you can purchase an extension, we have many flexible options available. If you email us at www.theconsultantlb.com ahead of resuming your course we may have discounts on the extension options to offer you.

HOW TO EXTEND MY COURSE ?

Your course expires 45 days after you activate your course. If you need more time, you can purchase an extension from your Virtual Campus by clicking the “Extend Course” button and selecting the extension option you’re interested in. If you extend the course after its expiry date you won’t lose any of your previously completed work and you will be able to resume your studies where you left off, you’ll find everything exactly as you left it.

HOW DO I CHANGE MY PASSWORD ?

The option to change your password is located on the left hand side of your virtual campus home page.

You can reach out by sending an email to www.theconsultantlb.com or by just giving us a quick call.

  •  Lebanon : +961 1 747 009
  • Mobile (24/7) : +961 71 436 368

Monday to Friday from 9am – 8pm GMT

When can I start learning after I enter my details ?

You can start learning straight away, isn’t that wonderful? Yes, just select the course you would like to start with, and that’s it, you are ready to go!

Is it secure to make payments on your website ?

The consultant does not have access to any of your financial information – secured third-party providers do all financial transactions. All payments received are through Paypal or Stripe, industry leaders in online payments. They are both globally known and used by many businesses worldwide. You also have the guarantee that payments are 100% secured by SSL.

What payment options do you have ?

Super simple, really, one click away on checkout! You can pay using a Paypal account, Visa, MasterCard, American Express, Discover, all major debit and credit cards.

If I want to update my payment card details, how do I do that ?

We’ve made it all very accessible and simple for you:

  1. Login to your account.
  2. Under  ‘Edit Subscription Details’
  3. Select the button ‘Update Card Details’

And that’s it!

If I want to upgrade to yearly subscription do I have to pay the full amount ?

Yes, that’s precisely it, you will have to pay the full amount, but keep an eye out as we run fantastic promotions from time to time.

How can I upgrade my subscription ?

At any time really!

  1. Access your account
  2. Select ‘Edit Subscription Details’
  3. Under Manage your subscription hit ‘Upgrade Subscription’ Button and chooses the plan that suits you!
  4. Complete your payment and that’s it!

If my subscription has expired how can I renew it ?

When your subscription expires, you’ll see the option to renew your subscription on the front page of your account. Couldn’t be easier!

To Renew your subscription:

  1. Login to your account
  2. Click the ‘Renew’ Button
  3. Choose the plan that suits you best
  4. Complete your payment –

And you are all set and ready to start back studying!

When does the subscription renew ?

Your plan is set automatically as auto-renewal. What does that mean? It will automatically renew.

If you would like to change the default from auto-renewal:

  1. Login to your account
  2. Select ‘Edit Subscription Details’
  3. Hit the ‘Turn off auto-renewal’ button.

You will now be notified by email every month before the due date.

To make your payment:

  1. Head to your account
  2. Select ‘Edit Subscription Details’
  3. Go to ‘Managed Payment’
  4. Select the button for manual payments

You will also be able to set up the auto payment right next to the manual payment button.

Can I cancel subscription at any time? How does that work ?

Yes, sure. You can cancel it at any time, it couldn’t be easier.

  1. Just head to your account click the ‘Edit Subscription Details’
  2. Hit the Cancel Subscription button.

Your plan will be set to expire at the end of your billing period.

Please NOTE that in case you would like to cancel your subscription but your billing period ended, and your payment didn’t go through, you will need to contact us directly to make sure your subscription is canceled. Otherwise, your account will remain active, and your subscription will be collected again in the next billing period.

How to change the subscription option from monthly to yearly (or vice versa) ?

At any time you can switch your subscription plan from monthly to yearly (or vice versa)

If you have the annual subscription plan, the plan will switch to monthly (if you choose this option) after your 12-month period ends.

To switch the subscription plan:

  1. Login to your account.
  2. Select  ‘Edit Subscription Details’
  3. Under ‘Manage payment’
  4. Hit ‘Click Here for Manual Payment,’ and you’ll be able to select either the yearly or the monthly subscription plan.

If my subscription expires do I lose my progress and history ?

Do not worry; we have it all backed up for you. No history or progress will be lost if your subscription plan expires. You just have to renew it, and everything will show exactly the way it was before it expired.

3- Further Training

The consultant offers an exciting range of online courses. Whether you are a hobbyist or planning to launch a new career, our courses will give you everything you need to know in order to be successful. Choose from over 80 courses within the following categories:

  • Beauty & Fashion
  • Business & Careers
  • Computing & IT
  • Event Management
  • Hospitality Management
  • Interior Design
  • Writing & Media Skills