Leadership & Management


This course is suitable for anyone who wishes to improve and develop their leadership and management skills.
There are no pre-requisites and the content is ideal for employees at all levels of work.

Through the use of interactive exercises, real-life case examples and inspiring quotes from successful leaders, the course aims to help learners acquire all the knowledge they need to be an inspiring and successful leader themselves.

Learn how great leaders – including Steve Jobs, Deborah Meaden, Walt Disney, Howard Schultz and Toni Minichiello - motivate, inspire and lead their teams to reach their goals.
How did these people become such great leaders and how can you achieve the same success?

By taking this training you will become more confident in your skills and feel more empowered to lead and manage those around you.
The aim is to improve upon the leadership qualities you already possess by providing useful information and explicit examples of how these newly developed skills apply to your real-life role.


Module 1: Introduction
  • Leadership vs. management
  • The role of a leader
  • Attributes of a good leader
  • Leadership development
  • Levels of leadership
Module 2: Inspiring and Motivating the Team
  • Why should leaders be motivational?
  • Successful motivation
  • Communication
  • Your big idea
  • Expectations
  • Giving feedback
  • Recognition and rewards
Module 3: Team Leadership
  • Benefits of team work
  • Types of team
  • Effective teams
  • Ineffective teams
  • Leading a team
  • Team development
  • Team training
Module 4: Emotional Intelligence
  • What is emotional intelligence?
  • Benefits of emotional intelligence
  • Empathy
  • Decision making
  • Integrity
  • Optimism
  • Patience and self-control
  • Emotional intelligence in the workplace
  • Community and social responsibility
  • Evaluation
Module 5: Listening and Body Language
  • Listening skills
  • Developing listening skills
  • Body language
Module 6: Time Management
  • Reasons for time management
  • The importance of time management
  • Improving time management
  • Ranking tasks
  • Meeting deadlines
  • Self-assessment
Module 7: Meetings
  • Holding a meeting
  • Choosing participants
  • Writing an agenda
  • Ground rules
  • Presentation skills
  • Encouraging discussion
  • Ending the meeting
  • Evaluating
Module 8: Coaching
  • Coaching vs leadership
  • Attributes of a good coach
  • Reasons for coaching
  • Giving feedback
  • Giving criticism
  • Dealing with mistakes
  • Facilitating a learning environment
  •  Mentoring and monitoring progress
  • $11
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  • Recommended by 95% of Students
  • 24/7 Access
  • 11302 Students Enrolled
  • Instant PDF Certificate


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